Google Review

A Google Review is feedback a customer posts to your Google Business Profile, combining a one-to-five star rating with an optional written comment. These reviews appear publicly on your listing in Search and Maps and are among the first things a potential customer sees when they find you.

Reviews influence both people and rankings. A steady stream of positive, recent reviews builds the prominence Google uses to rank local businesses, and it reassures searchers who are deciding between you and a competitor. Responding to reviews, positive and negative alike, further signals an engaged, trustworthy business.

For a local owner, actively earning and managing Google reviews is one of the highest-impact habits available. It costs nothing but attention, and it compounds, since every genuine review makes the next customer more comfortable choosing you.