Privacy Policy

Last updated: October 11, 2026

1. Introduction

My Ads Guru (“we”, “our”, “us”) operates the website www.myads.guru, the MyAds.Guru platform at app.myads.guru, the My Ads Guru iPhone app, and the My Ads Guru Chrome extension. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. What We Do

My Ads Guru is a subsidiary of Sphnix, Inc. My Ads Guru is an AI-powered local marketing platform that helps businesses manage their Google Business Profile, create and schedule posts, respond to reviews, build local citations, and run Google Ads campaigns. We connect to your Google account via OAuth to manage your business listings on your behalf.

3. Information We Collect

We collect the following types of information:

  • Account Information: Name, email address, and profile information provided during registration or when you sign in with Google or Apple. With Sign in with Apple, Apple may give us a private relay email address instead of your own.
  • Google Business Profile Data: Business name, address, phone number, categories, reviews (including each reviewer's public name and profile photo), working hours, posts, and performance figures such as profile views, calls and direction requests — accessed via the Google Business Profile API with your authorization.
  • Google Ads Data: Campaign, keyword, search term and performance data accessed via the Google Ads API with your authorization.
  • Other Google Data You Connect: If you connect them, website traffic from Google Analytics, search performance from Google Search Console, and the page addresses you send to Google's Indexing API.
  • Content You Create: Posts and the photos you add to them, review replies, business details you enter, what you type into our AI tools, and support tickets, including any screenshots you attach.
  • Services You Connect With Your Own Key: If you add a CallRail or Bing Webmaster Tools API key, we use it to read your call log (including callers' names and phone numbers) or your site's Bing statistics for your reports.
  • Usage Data: Pages and screens visited, features used, and interactions within the platform and the iPhone app. On our website and web app this also includes your IP address, your browser and device type, and the approximate location (such as your country or city) that comes from your IP address. Our email provider also tells us whether each email we send you was delivered, opened or clicked.
  • iPhone App Data: If you allow notifications, your phone's push notification token and the app version (see “My Ads Guru iPhone App” below).
  • Payment Information: Processed securely through Stripe. We do not store your full credit card details. Stripe also keeps a customer record with your name and email address, which we create when you sign up with Google or Apple, or when you first pay.

4. How We Use Your Information

  • To provide and maintain the MyAds.Guru platform and its features.
  • To manage your Google Business Profile listings, posts, and reviews on your behalf.
  • To generate AI-powered content for your business posts and marketing materials — such as review reply drafts, business descriptions, ad copy, reports and growth plans — and to run AI visibility checks. We do this when you ask, and automatically when your plan includes it or you switch it on (for example, review reply drafts for your approval, automatic posts and weekly AI visibility re-checks).
  • To manage Google Ads campaigns on your behalf.
  • To process payments and manage subscriptions.
  • To send service-related notifications and updates by email and, if you allow them, as push notifications on your iPhone.
  • To understand how our website and apps are used, and which of our own ads bring in new customers.
  • To improve our platform and develop new features.

5. Google API Scopes & Data Access

My Ads Guru requests access to your Google account through OAuth 2.0. Signing in with Google asks only for your basic profile and email address; we keep your name, email address and Google account ID. We ask for each permission below separately, when you turn on the feature that needs it:

  • Google Business Profile API: To read and manage your business listings, posts, and reviews.
  • Google Ads API: To read and manage your advertising campaigns.
  • Google Analytics (read-only): To show your website traffic in your reports.
  • Google Search Console (read-only): To show how your website performs in Google Search.
  • Google Indexing API: To tell Google about new, updated or removed pages on your website when you ask.

We only access data necessary to provide our services. To provide the features you use, some of this data is sent to our AI providers — for example, a review's text and the reviewer's name to draft a reply, or your Search Console and Google Ads totals to write a growth plan (see “Data Sharing & Disclosure”). We do not sell Google user data, and we do not use it for serving ads, including retargeting, personalized or interest-based advertising. You can revoke access at any time through your Google account settings at myaccount.google.com/permissions.

My Ads Guru's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

6. My Ads Guru Chrome Extension

The My Ads Guru Chrome extension lets signed-in My Ads Guru customers audit their own Google Business Profile and run GeoGrid rank scans from the business's Google Maps page. It handles data as follows:

  • Sign-in and session: You sign in with Google through our account server. The extension stores only your My Ads Guru session token in Chrome's local extension storage so you stay signed in, and displays your account name, email, plan, and credit balance. Signing out removes the token.
  • Google Maps pages: On Google Maps place pages, the extension reads the business name and page address locally in your browser to recognize which of your connected businesses you are viewing. It does not read other websites, and it does not collect your browsing history.
  • What is sent to us: Only the requests you make — loading your businesses, profile audits, GeoGrid scans (keyword, grid size, radius, and scan center), reports, and map tiles — sent to api.myads.guru over HTTPS. Scan results are stored in your My Ads Guru account, the same as scans run in the app.
  • No selling or unrelated use: We do not sell or transfer extension data to third parties, use it for advertising, use it for purposes unrelated to the extension's single purpose, or use it to determine creditworthiness or for lending purposes.

You can remove the extension at any time from chrome://extensions; this deletes its locally stored data.

7. My Ads Guru iPhone App

The My Ads Guru iPhone app lets signed-in customers use their account on their phone. It handles data as follows:

  • Sign-in: You sign in with your email and password, with Google, or with Sign in with Apple. The app keeps your My Ads Guru session token in the iOS Keychain on your phone and deletes it when you sign out. If you use Sign in with Apple, we keep Apple's ID for your account and a token from Apple that we use only to remove My Ads Guru from your Apple ID if you delete your account.
  • Camera and photos: The app opens your camera or photo library only when you choose to add a photo to a Google post or a screenshot to a support ticket, and it uploads only the photos you pick. It saves GeoGrid maps and review QR cards to your photo library only when you ask it to.
  • Push notifications: If you allow notifications, we store your phone's push token and app version with your account and send you alerts through Apple's push notification service, so the text of each alert passes through Apple. In More › Settings › Notifications you choose whether to get alerts for new reviews, approvals waiting for you, rank drops on your tracked keywords and the weekly summary. Other alerts, such as account, billing, team and support-ticket notices, always arrive while notifications are on. You can turn all notifications off in iPhone Settings. Signing out removes this phone's token from our servers.
  • AI features: The first time you use an AI feature, the app tells you what it will send to our AI providers, OpenAI and Anthropic, and asks for your permission. You can turn this off in More › Settings › AI features; the app then asks again before the next AI action. This setting covers only the AI actions you start in the app. These features run on our servers and are not affected by it: review reply drafts and automatic posts when your plan includes them, weekly AI visibility re-checks and weekly growth plans if you switch them on, and the short written summary of your ROI report, which we write when the report is opened. They send the details described under “Data Sharing & Disclosure”.
  • Analytics: The app sends Mixpanel the screens you view and the features you use (for example, the keyword of a GeoGrid scan you start), together with your account ID, plan, app version, a random ID for this install, and your device model, screen size and iOS version. It does not send your name or email address, and Mixpanel's IP-based location lookup is turned off.
  • No location, contacts or tracking: The app never asks for your location or contacts, contains no advertising SDKs, and does not track you across other companies' apps or websites.

You can delete your account from the app at any time (see “Data Retention”).

8. Data Sharing & Disclosure

We do not sell your personal data. We may share information with:

  • Service Providers: Vercel (hosting and file storage), MongoDB Atlas (database), Amazon Web Services (storage for photos and receipts), Stripe (payments), Mailgun (sending our emails, and telling us whether each one was delivered, opened or clicked), Cloudflare (DNS, routing of the email you send to our addresses, and bot checks on some public forms), Calendly (booking calls — it receives the name and email you give it or we fill in, and the time you book), Google Maps Platform and PageSpeed Insights (business search, maps, GeoGrid rank checks and site speed tests), and Apple (Sign in with Apple and iPhone push notifications).
  • AI Providers (OpenAI and Anthropic): To write the content you ask for and to run automatic features, such as review reply drafts and automatic posts, which run on our servers without any action from you. Depending on the feature, we send your business details (its name, owner name, category, description, address, phone number, business email, website and hours), your Google reviews with their text, rating and each reviewer's name, what you type into our AI tools, summary figures from your Google Business Profile, rankings, reviews, AI visibility checks, Search Console and Google Ads, and — when our support team drafts a reply with AI — the messages in your support ticket. AI visibility checks and ad research also ask these providers, with web search turned on, about businesses in your category and area. Images you ask for are created with OpenAI.
  • Google APIs: To perform actions on your Google Business Profile and Google Ads accounts, and to read the other Google services you connect, as authorized by you.
  • Analytics: Mixpanel (website, web app and iPhone app) and Google Analytics (website and web app) show us how our products are used — pages and screens viewed, and features used. When you are signed in, Mixpanel links this activity to your account ID, along with details such as your plan, credit balance and workspace role, and to your earlier visits to our website from the same browser. We do not send Mixpanel or Google Analytics your name or email address. Before a page address reaches them, we take out sign-in and one-time link tokens and the email address or business details you typed, and we replace account, report and record IDs in it, including your Google Ads account IDs, with placeholders. Mixpanel's IP-based location lookup is turned off; Google Analytics estimates your approximate location from your IP address.
  • Advertising measurement (website and web app only): Google Ads and the Meta Pixel tell us which of our Google, Facebook and Instagram ads lead to a booked call, a sign-up, a subscription or a purchase. We send them those events, and page views of our website and of the web app's sign-in and sign-up pages, never of the pages inside your account. We do not send them your name, email address, phone number, any Google Business Profile data, or any data from the Google Ads, Analytics or Search Console accounts you connect. When an account created on the web came from a click on one of our Google ads, our server also sends Google Ads the ad's click ID, the sign-up time and an internal account number. Google and Meta may set cookies and use this information to measure and deliver our ads under their own privacy policies. The iPhone app contains no advertising SDKs, and accounts created in the iPhone app are never reported to Google Ads or Meta as sign-ups or purchases.
  • Report Links You Create: Anyone with a report link you share can view that report until you turn the link off. If you turn on monthly report emails, we send the report to the address you enter.
  • Legal Requirements: When required by law, court order, or governmental authority.

9. Data Security

We use industry-standard security measures including encrypted connections (HTTPS/TLS) and access controls. Passwords are stored only as one-way hashes. The Google and Apple tokens we hold for your account are kept in our database and are used only to connect to Google or Apple, and API keys you add for CallRail or Bing Webmaster Tools are used only with those services. In the iPhone app, your session token is kept in the iOS Keychain on your phone.

Photos you add to a post are stored with Amazon Web Services at an unlisted web address so Google can fetch them, and they become public on your Google Business Profile once the post is published. Screenshots you attach to a support ticket are stored with Vercel at an unlisted web address so they can appear in our support emails; anyone with that exact address can open them. Receipts for your payments are stored with Amazon Web Services at an unlisted web address, and anyone with that exact address can open them too.

A My Ads Guru administrator can open a read-only view of your account, for up to 15 minutes at a time, when you ask us for help or to investigate security or abuse. Each view is logged.

10. Data Retention

We retain your data for as long as your account is active. You can delete your account at any time: on the web in Settings › Account, or in the iPhone app in More › Settings › Delete account. Deleting your account immediately:

  • cancels your subscription so it does not renew;
  • removes your name, username and sign-in email address, the city and the connected Google account email saved on your profile, and the Google and Apple tokens we hold for your account;
  • asks Apple to revoke My Ads Guru's access if you used Sign in with Apple;
  • removes the push notification token of every phone registered to your account;
  • asks Mixpanel to delete the analytics profile linked to your account; and
  • removes you from any team or client workspaces, and suspends a white-label workspace you own.

Some records are not deleted automatically: your workspace's businesses, posts, reviews, scans, reports and AI tool results (they belong to the workspace and may be shared with your team), your support tickets, calls you booked with us, the notifications in your account, invitations sent to your email address, and past usage events in our analytics tools. To have these or any other records about you erased, email hello@myads.guru. We handle each request by hand and erase the records within 30 days, except where retention is required by law. We keep billing records, including your customer record at Stripe, because we must keep them for tax and accounting purposes.

11. Your Rights

You have the right to:

  • Access, update, or delete your personal information — edit your profile in Settings › Account, and delete your account as described under “Data Retention”.
  • Revoke Google OAuth access at any time, and stop using Sign in with Apple from your Apple ID settings.
  • Request a copy of your data by emailing hello@myads.guru.
  • Opt out of marketing communications — choose which emails you get in Settings › Notifications. Emails about your account, trial, billing and support tickets are always sent. The discount offer we email when you cancel a plan, and some announcements we send to all customers, also reach you whatever you choose there.
  • Choose which push notifications you get in the iPhone app under More › Settings › Notifications, turn them all off in iPhone Settings, and turn AI features off under More › Settings › AI features.

12. Contact Us

If you have questions about this Privacy Policy, contact us at: hello@myads.guru